Shipping policy
Nawal – Shipping Policy
At Nawal, we aim to deliver your orders safely and as quickly as possible.
Delivery Time
Orders are generally delivered within up to 5 working days after order confirmation.
Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.
Order Processing
Orders are processed after confirmation. Nawal may contact you by phone or message to verify your order before dispatch.
Delivery Areas
Nawal delivers across Pakistan wherever our courier partners provide service.
Shipping Charges
Shipping charges, if any, will be clearly displayed during checkout or mentioned on the product page.
Any free-shipping offer will be clearly stated at the time of purchase.
Cash on Delivery
Cash on Delivery (COD) may be available for eligible orders and locations.
Please provide a correct phone number and complete delivery address to avoid delays.
Delayed or Failed Delivery
If delivery is delayed because of an incorrect address, an unavailable recipient, an unreachable phone number, or a courier issue, Nawal may contact you to arrange another delivery attempt.
Order Tracking
Where tracking is available, tracking information may be provided after your order has been dispatched.
For shipping-related questions, please contact Nawal through our Contact Us page.