FAQs

Frequently Asked Questions (FAQs)

1. What is a shampoo bar?

A shampoo bar is a solid form of shampoo made with concentrated natural ingredients. It cleans your hair just like liquid shampoo—without plastic packaging or unnecessary chemicals.


2. Is your shampoo bar suitable for all hair types?

Yes, our natural shampoo bars are formulated to be gentle and effective for most hair types, including normal, dry, oily, and combination hair. If you have a sensitive scalp, we recommend a patch test before regular use.


3. Does the shampoo bar contain harsh chemicals?

No. Our shampoo bars are made with natural botanical extracts and are free from harsh sulfates, parabens, and unnecessary synthetic additives.


4. How long does one shampoo bar last?

With proper care, one shampoo bar can last as long as 2–3 bottles of liquid shampoo, depending on hair length, frequency of use, and storage.


5. Will the shampoo bar lather well?

Yes. When used on wet hair, the shampoo bar creates a rich, creamy lather that cleanses thoroughly without drying out your hair.


6. How do I use the shampoo bar?

Wet your hair, rub the bar between your hands or directly on your scalp to create lather, massage gently for 1–2 minutes, and rinse well. Follow with conditioner if desired.


7. Can I use it daily?

Yes. Our shampoo bar is gentle enough for daily use, but you can also use it 2–3 times a week based on your hair needs.


8. Is the shampoo bar safe for colored or treated hair?

Our natural formula is generally safe for color-treated hair. However, results may vary, so we recommend testing first or using less frequently.


9. How should I store the shampoo bar?

Keep the bar dry between uses by placing it on a soap dish with drainage. This helps extend its lifespan.


10. Is your product eco-friendly?

Yes. Shampoo bars reduce plastic waste, last longer than liquid shampoos, and use minimal packaging—making them a more eco-conscious choice.


11. Do you offer Cash on Delivery (COD)?

Availability of Cash on Delivery (COD) will be shown at checkout. If COD is available for your area, you can select it during payment.


12. Do you ship all over Pakistan?

Yes, nawaalpk delivers nationwide across Pakistan. Delivery timelines are usually 3–5 business days.


13. Can I return or exchange the product?

Due to hygiene reasons, opened or used products cannot be returned. Please review our Return & Refund Policy for full details.


14. How can I contact customer support?

You can reach us through our website contact form or via our official social media pages. We’re always happy to help.